Return Policy

return-policy

Thank you for shopping with Pro-Distributing! If you are not satisfied with your purchase, we encourage you to call our Customer Service at 1-877-841-2669 or e-mail us at 'cs@pro-distributing.com' so we can provide you with the best service.

Returns

Please e-mail 'cs@pro-distributing.com' within 30 days of receiving your product to initiate a return request. In the e-mail, please include your name and order number so we can quickly assist you. The products must be in their original packaging, if applicable, in the same condition it was received.

Refunds

Once your package is received, our team will review your request and inspect the item. If approved, we will process your return and issue a refund within three business days. The money will be refunded to your original method of payment.

Exchanges

In the unlikely event that you receive an incorrect, damaged, or defective item, we are happy to exchange the item for a new one. Please email 'cs@pro-distributing.com' within 30 days of receiving your product to begin the process.